Clean 'Em Story

    I've got limited-edition Jordans. Is mail-in cleaning actually safe?

    Quick answer

    Yes. Every pair is tracked from the moment you post it, handled securely at our UK centre, and includes a free authentication check so you have a record of what was received and returned. We match the cleaning method to the material and treat limited-edition and designer pairs with extra care. If you'd rather not post them, free pickup and drop-off is available in the Reading area.

    Customer

    These are a limited Travis Scott pair and they're worth a lot. I'm nervous about posting them to a cleaner I haven't used before. How do I know they're safe?

    Clean 'Em

    Completely understandable with a pair like that. Three things protect you. First, the shipping is fully tracked both ways, so the pair is never off the radar. Second, every Clean 'Em order includes a free authentication check, which means we document the pair on arrival, so there's a clear record of condition and authenticity. Third, we match our method to the material and handle limited-edition and designer pairs with extra care rather than a one-size-fits-all wash.

    Customer

    Is there any option where I don't post them at all?

    Clean 'Em

    Yes. If you're near Reading, we offer free pickup and drop-off, so you can hand them over in person and collect them when they're ready. Otherwise the tracked postal route is what most customers across the UK use, and you'll get status updates at each stage from received to cleaning to return.

    Ready to book?

    Flat £60 deep clean, free tracked UK postage both ways, and a free authentication check on every pair.

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